What is your insurance policy?
- Full insurance with No Excess (FDW): you pay nothing for any damages to the rental car in case of an accident.
- Public Liability and Third Party Insurance
- Personal Accident (PAI) & Theft Protection Insurance (TPI)
- Insurance covers Vandalism, Scratches, Brakes, Windscreen/Glass, Roof and Undercarriage
- Tyres are covered by insurance when driving on properly maintained roads. Off-road use is in violation of the rental agreement and damages due to driving on an improper road surface, will not be covered by the insurance.
What is included in all rentals?
- Unlimited kilometres or miles
- Free delivery / collection from Chania Airport or Port, or a combination of the above. For example: you get your car at Chania Airport and you return it at Chania Port at Souda.
- 24-hour road assistance all over Crete
- Roof racks, road maps, baby / child seats (available on request)
- Our rates include VAT and other taxes
Optional Services & Extras
The following are optional and you can select them in the reservation form:
- 2nd Driver: + 2€ / day
- Early morning / late night delivery from 22:30 to 07:15 with surcharge (automatically added during booking process)
- Pick Up the car at Chania Airport and return it at Heraklion Airport: +40-50€ depending on the number of days and car group
- Other Locations Delivery or Return: fee depends on location and will be quoted upon request
- Deposit is NOT needed for the reservation
- Minimum driver’s age: 25 years for small cars / 27 years for large cars. Maximum driver’s age: 75 years.
- Within 24h from the moment we receive your reservation we will contact you for a definite confirmation. If you do not receive our message please contact us by phone or email
- If you are making a last-minute reservation for today or tomorrow, please call us at +30 6981718 888 to confirm the availability of the car
Payment & Cancellation Fees:
- Deposit is NOT needed and the payment of the car rental fees will be done by cash or credit card, when the car will be delivered to you.
- There is no cancellation fee, if you cancel your reservation at least 3 days before the delivery date.
- If you cancel your reservation 1-2 days before the delivery date, then a 15% cancellation fee will apply.
Delivery of your car:
- Delivery to your hotel: we will meet you at the hotel reception at the ordered time of pick up
- Delivery at the airport or port: we will be waiting for you in the arrivals area of the airport or the port, holding a sign with your name on it.
- If your flight is delayed, our representative will wait for you. If the new arrival time is between 22:30 and 23:59, there is a 25€ late night delivery surcharge. If the new arrival time is between 00:00 (midnight) and 07.15am, the extra charge is 35€.
- In rare cases, you may arrive to the airport before our representative. If this happens, please call our airport stations:
Chania Airport: +30 6974850594 / Heraklion Airport: +30 6939905912.
- We strongly recommend that you check your vehicle before driving away: lights, indicators, all tires including the spare wheel, etc.. If you are not completely satisfied with any part of the vehicle, this is the time to say so and, if necessary, ask for another vehicle of similar specifications and price range.
- If your preferred car model is not available, then a similar car of the same or higher price range will be delivered, according to availability.
- Fuel Policy: All cars are delivered with enough fuel to allow you to drive to the nearest gas station. Please return the car with an equal amount of fuel in the tank.
We collect your information such as your full name, email address, telephone number, arrival details, IP address when you submit the form and any additional/optional rental information you choose to enter during the car booking process or when completing the contact form. This information will be used by our company to communicate with you or to provide the service you have requested. No third party will have access to your personal information unless permitted by law.